Operations

Helpful information for those working with 86EnRoute views on the 86Borders Platform

Changing Car Colors (only for 'Available' drivers)
Why it is helpful For those individuals whom you want to separate into a different category, visually, you can do so by changing their 'Available' ...
Wed, 1 Apr, 2020 at 10:30 AM
Clocking out Actors, Drivers & Couriers
Why it is important If drivers forget to clock out, they will remain on your map as green (available) cars. This will clutter your screen and make your tas...
Tue, 31 Mar, 2020 at 4:11 PM
Editing Destination Addresses
Why it is important Sometimes a customer does not enter an address correctly. Sometimes Google maps sets the destination across town. Sometimes college dor...
Tue, 31 Mar, 2020 at 4:13 PM
Establishing a 3rd Party ID
Why it is important Our system identifies users by their email address. It is the unique identifier that lets us know that you are you. Sometimes confus...
Wed, 1 Apr, 2020 at 10:30 AM
Have a More Accurate ETA (set the default "Waiting" time)
How it works   Google Maps estimates the ETA of an order based on driving distance and traffic patterns. It does not take into consideration the driver ac...
Wed, 1 Apr, 2020 at 10:32 AM
Manually Resolving an Order (Cancel, Delete, Mark as Delivered)
Why it is important Canceling or completing an order your 3rd party ordering system will cancel or complete that order with 86EnRoute. However, sometime...
Wed, 1 Apr, 2020 at 9:15 AM
Onboarding Actors, Drivers, or Couriers
On a Computer (desktop or laptop) As a group administrator, you have the ability to add members to your groups. You can invite or onboard new members to yo...
Tue, 31 Mar, 2020 at 3:53 PM
The Drivers, Orders, & Locations selection boxes
Finding Drivers, Actors, & Nurses Drivers, Actors, & Nurses (those being tracked) can be located directly by using the 'Drivers' selection ...
Tue, 31 Mar, 2020 at 4:09 PM
Useful Overseer, Operator, & Fleet Manager Icons
 The Gear Icon The Gear icon is located in the upper right corner of the micro-app. Opening up its menu provides the ability to refresh the map. Refr...
Tue, 31 Mar, 2020 at 3:57 PM
Using the "Show Info" Checkbox
What it does If you want fewer pop-up info boxes to appear when you select a driver, order, or restaurant you can uncheck the "Show Info" chec...
Wed, 1 Apr, 2020 at 10:33 AM