Why it is important
Our system identifies users by their email address. It is the unique identifier that lets us know that you are you. Sometimes confusion can occur when one person has more than one email address. This can be a problem for a couple of reasons:
- If any of your users get onboarded with one email, but your ordering system uses a different email to assign orders, or
- If the user already signed up with a different email address.
By establishing a 3rd party ID, we can pair up the given ordering system's email address with the correct user in our system. This functionality also provides the added benefit of allowing dispatchers to be drivers, even if they use different email addresses for each account in your ordering system.
How to do it
- Be on the 86EnRoute micro-app.
- Go to the 'Drivers' tab within the Admin Dashboard. Get there by clicking on the 'Admin Dashboard' tab in the micro-app's black title bar and selecting the 'Drivers' tab below.
- Identify a driver to whom you want to add a 3rd party email and enter it in the '3rd Party ID' column on the corresponding row.
- Repeat the process for all drivers you wish to have a 3rd party ID.
- Save your changes by clicking on the 'Save' button in the bottom right corner.